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      TERMS OF SERVICE

      Terms of Service

      OVERVIEW

      This website is operated by Shenzhen Hedianer Qiliang Media Co., Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to Sipida and Shenzhen Hedianer Qiliang Media Co., Ltd.

      Sipida offers this website, including all information, tools, products, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

      By visiting our website, browsing our products, purchasing from us, or otherwise using any part of the website, you agree to be bound by these Terms of Service.

      These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and other users.

      Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all of the terms and conditions contained in this agreement, you may not access the website or use our services.

      Any new features, products, tools, or services added to the website will also be subject to these Terms of Service.

      We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

      SECTION 1 — ONLINE STORE TERMS

      By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have given permission for any of your minor dependents to use this website.

      You may not use our products, website, or services for any unlawful or unauthorized purpose.

      You may not violate any applicable laws, regulations, or third-party rights when using our services.

      You must not transmit viruses, malicious code, worms, or any other code of a destructive nature.

      A breach or violation of any of these Terms may result in immediate termination of your access to our services.

      SECTION 2 — GENERAL CONDITIONS

      We reserve the right to refuse service to anyone for any lawful reason at any time.

      You understand that content you submit to the website, excluding payment information, may be transmitted over various networks and may be adapted to technical requirements of connecting networks or devices.

      Payment information is handled using secure payment processing technologies provided by our payment service providers.

      You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the website or services without our express written permission.

      Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

      SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

      We make reasonable efforts to ensure that information presented on this website is accurate and current.

      However, information on this site may occasionally contain errors, omissions, or outdated information.

      The material provided on this site is for general informational purposes and should not be relied upon as the sole basis for making important decisions without consulting more complete or current sources when appropriate.

      We reserve the right to modify website content at any time, but we are not obligated to update information unless required by applicable law.

      SECTION 4 — PRODUCTS AND SERVICES

      Sipida sells home furnishings and household products, including but not limited to:

      • Lighting products and accessories

      • Furniture

      • Home hardware

      • Rugs and floor coverings

      • Bedding and household textiles

      • Home décor and decorative accessories

      • Storage and organization products

      • Bathroom accessories

      • Other related household goods

      Certain products may be available exclusively online through our website.

      Product availability may be limited and may change without notice.

      We make reasonable efforts to display product colors, dimensions, materials, and other details accurately. However, actual colors and appearance may vary depending on your screen, device, lighting conditions, and product manufacturing variations.

      All product descriptions, specifications, and pricing are subject to change without notice.

      We reserve the right to discontinue any product at any time.

      SECTION 5 — PRICES

      Prices displayed on the website are shown in the applicable currency selected or displayed on the site.

      We reserve the right to change prices at any time without prior notice.

      Prices do not necessarily include shipping fees, taxes, customs duties, import fees, or other applicable charges unless explicitly stated.

      Any additional fees that apply to your order will be displayed during checkout where applicable or may be assessed by local authorities after shipment.

      SECTION 6 — ORDERS

      Placing an order on Sipida constitutes an offer to purchase products from us.

      We reserve the right to accept, reject, cancel, or limit any order at our discretion where permitted by law.

      Reasons may include, but are not limited to:

      • Product unavailability

      • Pricing or listing errors

      • Suspected fraudulent transactions

      • Payment verification issues

      • Incorrect shipping information

      • Violations of these Terms of Service

      • Restrictions imposed by payment providers, shipping carriers, or applicable law

      If we cancel an order after payment has been successfully processed, we will issue a refund for the canceled portion in accordance with our applicable refund procedures.

      You agree to provide complete, current, and accurate purchase and account information for all transactions made on our website.

      SECTION 7 — PAYMENT

      We may accept payment through third-party payment service providers displayed at checkout.

      By submitting payment information, you represent that you are authorized to use the payment method provided.

      All payments are subject to authorization and verification by your payment provider.

      We are not responsible for delays, declines, fees, exchange rate differences, or other issues caused by banks, card issuers, or third-party payment providers.

      For additional information, please review our Payment Terms or other applicable payment information available on our website.

      SECTION 8 — SHIPPING AND DELIVERY

      Shipping times, methods, fees, and delivery estimates are governed by our Shipping Policy.

      Delivery dates are estimates and are not guaranteed unless specifically stated.

      Shipping delays may occur due to circumstances beyond our reasonable control, including carrier delays, customs procedures, weather conditions, transportation disruptions, holidays, or incorrect delivery information.

      Customers are responsible for providing a complete and accurate shipping address.

      Please review our Shipping Policy before placing an order.

      SECTION 9 — RETURNS AND REFUNDS

      Returns, exchanges, cancellations, and refunds are subject to our Returns & Refund Policy.

      Customers must follow the instructions and eligibility requirements set out in that policy.

      Certain products may not be eligible for return due to their condition, customization, hygiene considerations, final-sale status, or other lawful restrictions.

      Please review the applicable Returns & Refund Policy before purchasing.

      SECTION 10 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

      We may provide access to third-party tools, applications, services, or payment systems that we do not directly control.

      You acknowledge and agree that such third-party tools and services are provided on an “as available” basis and may be subject to separate terms and privacy policies.

      We do not guarantee or warrant third-party tools, websites, or services.

      Your use of any third-party service is at your own discretion and risk.

      SECTION 11 — THIRD-PARTY LINKS

      Certain content, products, services, or links available through our website may include materials from third parties.

      Third-party links may direct you to websites that are not affiliated with Sipida.

      We are not responsible for examining or evaluating the content, accuracy, policies, security, or practices of third-party websites.

      We are not liable for any harm, loss, or damages related to your use of third-party websites, products, services, or transactions.

      You should carefully review the policies and terms of any third-party website before engaging in a transaction.

      SECTION 12 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS

      If you submit comments, reviews, suggestions, ideas, photographs, feedback, or other materials to us, you agree that we may use, reproduce, modify, publish, translate, or display such content where permitted by law.

      You represent that any content you submit:

      • Does not violate the rights of any third party

      • Is not unlawful, defamatory, abusive, obscene, or misleading

      • Does not contain malicious software or harmful code

      • Does not impersonate another person

      • Does not contain fraudulent or deceptive information

      We reserve the right to remove or restrict content that we determine violates these Terms or applicable law.

      SECTION 13 — PERSONAL INFORMATION

      Your submission and use of personal information through the website are governed by our Privacy Policy.

      Please review our Privacy Policy for information regarding how we collect, use, disclose, store, and protect personal information.

      SECTION 14 — ERRORS, INACCURACIES, AND OMISSIONS

      Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other matters.

      We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

      Where required by law, we will provide appropriate notice or refunds.

      SECTION 15 — PROHIBITED USES

      You may not use the website or its content:

      • For unlawful purposes

      • To solicit others to perform unlawful acts

      • To violate laws or regulations

      • To infringe intellectual property rights

      • To harass, abuse, insult, harm, defame, intimidate, or discriminate against others

      • To submit false or misleading information

      • To upload or transmit malicious code

      • To collect personal information about others without lawful authorization

      • To spam, phish, scrape, crawl, or interfere with the website

      • To circumvent security features

      • To interfere with the normal operation of the website or services

      We reserve the right to terminate access for violations of these prohibited uses.

      SECTION 16 — INTELLECTUAL PROPERTY

      Unless otherwise stated, the content available on Sipida, including text, graphics, logos, icons, photographs, product descriptions, page layouts, and website design elements, is owned by or licensed to Shenzhen Hedianer Qiliang Media Co., Ltd. or its applicable licensors.

      You may use the website only for personal, non-commercial shopping purposes.

      You may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from website content without prior written authorization, except as permitted by applicable law.

      Third-party trademarks, brand names, or other intellectual property remain the property of their respective owners.

      SECTION 17 — DISCLAIMER OF WARRANTIES

      To the maximum extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.

      We do not guarantee that:

      • The website will always be uninterrupted or error-free

      • The website will always be secure

      • All information will always be accurate or complete

      • Every product will always be available

      • Every delivery will arrive within an estimated timeframe

      Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

      SECTION 18 — LIMITATION OF LIABILITY

      To the maximum extent permitted by applicable law, Shenzhen Hedianer Qiliang Media Co., Ltd., Sipida, and their directors, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

      Where liability cannot lawfully be excluded, our liability will be limited only to the extent permitted by applicable law.

      Nothing in these Terms limits liability where such limitation is prohibited by law.

      SECTION 19 — INDEMNIFICATION

      To the extent permitted by applicable law, you agree to indemnify and hold harmless Shenzhen Hedianer Qiliang Media Co., Ltd., Sipida, and their affiliates, officers, employees, contractors, agents, and service providers from claims or demands arising from:

      • Your breach of these Terms

      • Your misuse of the website or services

      • Your violation of applicable law

      • Your infringement of the rights of another party

      This section does not apply where such indemnification is prohibited by applicable consumer law.

      SECTION 20 — SEVERABILITY

      If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

      The remaining provisions will remain valid and enforceable.

      SECTION 21 — TERMINATION

      These Terms remain effective unless terminated by you or by us.

      You may stop using our website at any time.

      We may suspend or terminate your access to the website if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or misused our services.

      Any obligations and liabilities incurred before termination will survive termination where applicable.

      SECTION 22 — ENTIRE AGREEMENT

      These Terms of Service, together with our Privacy Policy, Shipping Policy, Returns & Refund Policy, Payment Terms, and any other policies posted on the website, constitute the entire agreement between you and Sipida regarding your use of the website and services.

      SECTION 23 — GOVERNING LAW

      These Terms and any dispute arising out of or relating to these Terms, the Site, our services, or products purchased through the Site shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict-of-laws principles, except where mandatory consumer protection laws applicable to the customer provide otherwise.

      To the extent permitted by applicable law, judicial proceedings arising out of or relating to these Terms shall be brought in a court of competent jurisdiction located in the State of California, United States.

      Nothing in this section is intended to deprive any consumer of mandatory rights or protections that cannot lawfully be waived.

      SECTION 24 — CHANGES TO TERMS OF SERVICE

      We may update these Terms of Service from time to time.

      The most current version will always be available on this page.

      Changes become effective when posted unless otherwise required by applicable law.

      Your continued use of the website after updated Terms are posted constitutes acceptance of those updated Terms where legally permitted.

      SECTION 25 — CONTACT INFORMATION

      Questions regarding these Terms of Service may be sent to us using the following contact information:

      Company Name:
      Shenzhen Hedianer Qiliang Media Co., Ltd.

      Website:
      https://sipida.com/

      Customer Service Email:
      service@sipida.com

      Telephone:
      +86 18079529776

      Business Address:
      Room 606, Shouchuang Business Building, No. 5 Longhua Guangchang 3rd Road, Fukang Community, Longhua Subdistrict, Longhua District, Shenzhen, China

      If you have questions regarding your order, payment, shipping, returns, refunds, or use of the Sipida website, please contact us at service@sipida.com.

      Last Updated: October 6, 2026