CONTACT US
Contact Us
We’re here to help.
If you have any questions about Sipida products, your order, payment, shipping, delivery, returns, refunds, or any other customer service matter, please feel free to contact us.
Our customer service team will do its best to assist you with your inquiry.
Customer Service
Email:
service@sipida.com
Phone:
+86 18079529776
When contacting us about an existing order, please include your order number and the email address used to place the order so that we can assist you more efficiently.
How We Can Help
You may contact us regarding:
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Product information
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Product availability
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Order status
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Order modifications or cancellations
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Payment questions
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Shipping and delivery
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Tracking information
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Damaged or incorrect items
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Returns and refunds
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Website or checkout issues
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Other customer service inquiries
For return or refund requests, please also review our Returns & Refund Policy before contacting us.
For questions regarding shipping times, delivery methods, or shipping charges, please review our Shipping Policy.
Business Information
Company Name:
Shenzhen Hedianer Qiliang Media Co., Ltd.
Website:
https://sipida.com/
Customer Service Email:
service@sipida.com
Telephone:
+86 18079529776
Business Address:
Room 606, Shouchuang Business Building, No. 5 Longhua Guangchang 3rd Road, Fukang Community, Longhua Subdistrict, Longhua District, Shenzhen, China
Contact Form
You may also contact us through the contact form on this page.
Please provide accurate contact information and as much detail as possible about your question. If your inquiry concerns an order, please include your order number.
We will review your message and respond as soon as reasonably possible.
Customer Support
Sipida is committed to providing clear and dependable customer service.
If you experience any issue with your purchase, please contact us at:
We appreciate your business and thank you for choosing Sipida.